77spin Privacy Policy

01 Who We Are

77spin is an online gaming platform operating under applicable Philippine regulations and PAGCOR oversight, providing casino games, live dealer tables, sports betting, and related entertainment services to eligible Filipino players. For the purposes of the Data Privacy Act of 2012, 77spin acts as the personal information controller in respect of the personal data it collects from players and visitors to the 77spin platform.

This Policy applies to all personal data collected through the 77spin website, mobile interface, customer support channels, and any other touchpoint through which you interact with 77spin. It does not apply to third-party websites or services that may be linked from the 77spin platform.

02 Personal Data We Collect

77spin collects the following categories of personal data from players and visitors:

77spin does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive information is collected (such as government ID details), it is handled with heightened security measures.

03 How We Collect Your Data

77spin collects personal data through the following means:

• Direct Collection: Information you provide when registering your 77spin account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access the 77spin platform, including through cookies, web beacons, and similar tracking technologies.
• Third-Party Sources: Identity and fraud-check data received from payment processors (such as GCash and Maya), identity verification service providers, and fraud prevention agencies, where permitted by applicable Philippine law.
• Publicly Available Sources: In limited circumstances, 77spin may supplement your profile with information from publicly available sources for fraud prevention and regulatory compliance purposes.

04 How We Use Your Personal Data

77spin uses your personal data for the following purposes:

• Account Management: To register and maintain your 77spin account, verify your identity and age, and manage your player profile.
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver the full range of 77spin platform features.
• Regulatory Compliance: To comply with PAGCOR regulations, anti-money laundering (AML) obligations, know-your-customer (KYC) requirements, and other applicable Philippine laws.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce deposit limits and self-exclusion requests, and provide responsible gaming support.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, and other security threats.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the features and performance of the 77spin platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may opt out at any time.

05 Legal Basis for Processing

Under the Data Privacy Act of 2012, 77spin processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform the contract between you and 77spin — including account registration, game access, and payment processing.
• Legal Obligation: Processing required to comply with applicable Philippine laws and PAGCOR regulations, including AML, KYC, and responsible gaming obligations.
• Legitimate Interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

06 Data Sharing & Disclosure

77spin does not sell, rent, or trade your personal data to third parties for their own marketing purposes. 77spin may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, Maya, and banking partners, to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and age verification service providers engaged by 77spin to fulfil regulatory obligations.
• Fraud Prevention Agencies: Organisations that assist 77spin in detecting and preventing fraudulent activity.
• Technology Service Providers: Cloud hosting, data analytics, and platform infrastructure providers engaged by 77spin under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities, where required by law or regulatory obligation.
• Law Enforcement: Philippine law enforcement agencies, where 77spin is legally compelled to disclose information in connection with a criminal investigation or court order.

07 Data Security

77spin implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-Bit SSL Encryption: All data transmitted between your device and the 77spin platform is encrypted using industry-standard 256-bit SSL/TLS protocols.
• Secure Data Storage: Personal and financial data is stored on secured servers with restricted access controls, firewalls, and intrusion detection systems.
• Access Controls: Access to personal data within 77spin is restricted to authorised personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Two-Factor Authentication: 77spin supports and encourages the use of two-factor authentication (2FA) on player accounts to provide an additional layer of security.
• Regular Security Audits: 77spin conducts periodic security assessments and vulnerability testing to identify and address potential weaknesses in its systems.
• Incident Response: In the event of a personal data breach, 77spin will notify affected players and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.

08 Data Retention

77spin retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

• Account Data: Retained for the duration of your active 77spin account, and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLC record-keeping requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• KYC and Identity Documents: Retained for the duration of your account and for five (5) years following account closure.
• Gaming History: Retained for a minimum of three (3) years for dispute resolution and responsible gaming monitoring purposes.
• Marketing Consent Records: Retained for as long as you remain subscribed to marketing communications, and for one (1) year following unsubscription, as evidence of consent.
• Technical and Usage Data: Generally retained for up to twelve (12) months, unless required for longer periods for security or fraud investigation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 77spin's data disposal procedures.

09 Cookies & Tracking Technologies

77spin uses cookies and similar tracking technologies to enhance your experience on the platform, analyse usage patterns, and support security functions. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the operation of the 77spin platform, including session management, login authentication, and security functions. These cookies cannot be disabled without affecting platform functionality.
• Performance & Analytics Cookies: Used to collect anonymised data about how players use the 77spin platform, helping us identify areas for improvement. These cookies do not identify you personally.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalised experience.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of 77spin marketing campaigns, where you have consented to receive marketing communications.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 77spin platform. For detailed information on the specific cookies used by 77spin, please refer to the cookie settings panel available on the platform.

10 Your Data Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in respect of your personal data held by 77spin:

• Right to Be Informed: The right to be informed of how your personal data is collected, used, and processed — as set out in this Policy.
• Right of Access: The right to request a copy of the personal data that 77spin holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data held by 77spin. You may update most of your account information directly through your 77spin account settings.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 77spin's legal and regulatory retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

11 Children's Privacy

The 77spin platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing casino-style gambling. 77spin does not knowingly collect personal data from individuals under the age of 21.

If 77spin becomes aware that personal data has been collected from a person under the age of 21, it will take immediate steps to delete that data and close the associated account. If you believe that a minor may have registered on the 77spin platform, please contact our support team immediately so that we can investigate and take appropriate action.

77spin employs age verification procedures during the registration process and reserves the right to request government-issued identification at any time to confirm that a player meets the minimum age requirement.

12 Third-Party Links

The 77spin platform may contain references to third-party services, such as payment providers. 77spin is not responsible for the privacy practices of any third-party services and encourages you to review the privacy policies of any third-party platforms you interact with in connection with your use of 77spin.

The inclusion of any reference to a third-party service on the 77spin platform does not constitute an endorsement of that service's privacy practices or data handling procedures.

13 Changes to This Privacy Policy

77spin reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or PAGCOR regulatory requirements. When material changes are made, 77spin will notify registered players via their registered contact information and update the "Last Updated" date at the top of this page.

Your continued use of the 77spin platform following the effective date of any amendment constitutes your acknowledgement of the updated Policy. We encourage you to review this Policy periodically to stay informed about how 77spin protects your personal data.

14 Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 77spin, please contact our Data Protection Officer through the following channels:

If you are not satisfied with 77spin's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.